FAQs
How to Place an Order?
Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the checkout process.
Which Methods of Payment Do You Accept?
We accept credit cards, debit cards, PayPal, and bank transfer (via PayPal).
How Safe Is My Personal Information?
Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process.
For more details on how we secure and use your information, please refer to our Privacy Policy.
How Does Shipping Work?
We partner with global merchants and artisans in order to provide you with the best prices and the most interesting products.
This means your order may be shipped from countries such as Germany, USA, Thailand, Tibet, China, or India.
Because we ship directly from our partners, your item may take 6–20 days to arrive.
Please don’t worry if it does not show up immediately – it’s on its way 🙂
We also offer international shipping. For more details, please see our Shipping Page.
Can I Cancel an Order?
Yes. Cancellations must be made within 24 hours of placing your order.
Simply send us an email within 24 hours explaining the reason for cancellation.
All refunds will be processed within 24–48 hours before the funds appear in your bank account.