Shipping policy
Shipping Policy
Free Shipping
We offer free standard shipping to supported destinations. Available delivery destinations are shown at checkout.
Estimated Delivery Time
Please allow approximately two weeks from the date you place your order for delivery. This estimate includes both order processing and shipping.
Delivery times are estimates rather than guaranteed arrival dates. Actual delivery may vary depending on your location, shipping method, customs clearance, public holidays, and carrier delays.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information so you can follow your parcel’s progress.
Tracking updates may take some time to appear after shipment.
Delivery and Collection
Depending on the destination and shipping service, orders may be delivered to your address or to a local collection point. If collection is required, please follow the carrier’s instructions and collect your parcel within the stated timeframe.
Shipping Address
Please ensure that your delivery address and contact details are complete and accurate before placing your order.
If you notice an error, contact us as soon as possible. Address changes may not be possible once an order has been processed or shipped.
Delayed, Missing, or Damaged Orders
If your order has not arrived within the estimated delivery timeframe, appears to be missing, or arrives damaged, please contact us with your order number and any relevant details or photos.
We will investigate and work with you to resolve the issue.
Contact Us
For questions about shipping, tracking, or delivery, please contact:
Prink Customer Support
prinkshop1@gmail.com
