Shipping policy
Order Processing
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Orders are processed Monday through Friday.
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Please allow 3–5 business days for order processing.
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Orders placed on weekends or holidays will be processed the following business day.
Shipping Times
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United States: 12–20 business days after processing.
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International: 15–30 business days after processing, depending on your location.
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Please note: delivery times are estimates and may be affected by customs, shipping carriers, or factors beyond our control.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update.
Delays & Customs
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Prink is not responsible for shipping delays caused by customs, postal services, or other factors outside our control.
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Import duties, taxes, and customs fees may apply depending on your country. These charges are the customer’s responsibility.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at prinkshop1@gmail.com so we can investigate and resolve the issue.
International Shipping
We offer worldwide shipping. Please be aware that some countries may have longer delivery times due to customs clearance.
Questions?
For any shipping-related inquiries, contact us at:
prinkshop1@gmail.com